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Family, Veteran & Locally Owned

Why Would You Go Anywhere Else?

Automotive Procare Frequently Asked Questions

Certified Auto Repair | ASE Certified Technicians | Family, Veteran, & Female Owned

Certified Auto Repair

ASE Certified Technicians

Family, Veteran, & Female Owned

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Automotive Procare FAQ

Have an auto-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • How often should I change my oil?

    Oil changes vary a lot these days and the answer will vary depending on who you talk to. The manual for your vehicle is one place to start. Our recommendation is 3,000 miles for a standard or semi-synthetic oil and 5,000 for a full synthetic oil. As your car ages, it can be more important to have a closer interval just to make sure your vehicle is getting looked at by a professional every once in a while for safety and maintenance concerns. Come to us for the car oil change Rochester, MN residents count on!

  • How do I prepare my car for winter?

    The typical issues people run into with their vehicles in the wintertime are worn-out tires, weak or old batteries, and inadequate heating and ventilation. When you come to our auto mechanic in Rochester, MN, we check your tires routinely when you visit and will let you know the state of your tires. Heating is also important, not only for your comfort but to help you keep the frost and moisture clear from your windows. Making sure your fan is working and your coolant system has been flushed within the last 5 years or 100,000 miles is a general rule. Keeping the coolant system full and free of leaks is also important. We will check your battery's condition during your oil change.


    Changing your battery when it is weakening is a good way to prevent needing a jump start or tow before you have to get it done. Vehicles from the south should keep in mind that the windshield washer fluid may not be rated for our cold weather and could freeze up in the system. Draining the fluid and replacing the fluid with a cold weather-rated fluid will solve this issue. We will fill your washer fluid during any oil change here with washer fluid that is rated to stay a liquid during the cold Minnesota winters.

  • Do I need to recharge my air conditioner?

    An air conditioner tends to lose its ability to cool the air when the refrigerant inside the system loses pressure. This typically means you have a leak in the system. Simply adding the refrigerant in to fill it is only a temporary fix and leaking refrigerants are very harmful to our atmosphere. We recommend bringing your car in to our auto mechanic in Rochester, MN and we will add a dye to the system to find the leak so we can fix it. Each system holds a specific amount of refrigerant so we will add exactly that amount back in after the leak is fixed. This should be a lasting fix for the A/C system.

  • Do I need to make an appointment?

    Yes, like many auto repair shops in Rochester, MN we prefer appointments when possible. We do accept walk-ins appointments when we can and we always do our best to accommodate emergencies. We know that all work can’t be planned and will always do our best to help when you need it most.

  • Can I drop my vehicle off while you are closed?

    Yes, we have a secured dropbox called “the early bird” that is located by the front door. It has an envelope and a pencil for you to put your keys in and write your information on. You then drop it into a secure box that we check every morning around 7:00 AM when we open. Whether you're coming for an oil change or suspension repair in Rochester, MN, we can help you!

  • Do you offer rides or a shuttle service?

    Yes, whether you're looking for a routine inspection or the brake service Rochester, MN trusts, we offer a shuttle service anywhere in the Rochester area and sometimes a little further if needed. The shuttle operates from 7:00 AM to 6:00 PM. It is very common for us to drop customers off at work and pick them up after. We know your days off are valuable and it's always nice to get vehicle work done when your car would normally be sitting in a parking lot.

  • Do you have loaner vehicles?

    Yes, we typically offer loaner vehicles to customers who have larger repairs, such as struts replacement in Rochester, MN, that will take a while and will need more than just a shuttle ride or two. We offer the cars at little-to-no cost and purely for your convenience.

  • What warranties do you offer?

    The majority of our work is a 3-year, 36,000-mile warranty for parts and labor. Many of our parts also have a lifetime warranty. Call our auto repair shop in Rochester, MN to learn more!

  • Can I wait for my vehicle while it is being worked on?

    Yes, you can, but we do prefer that you drop off your vehicle for most services. This allows your auto mechanic in Rochester, MN time to get it in and do the best job they can do. We do have a very nice waiting area that is open for customers to use. We have water, coffee, Netflix, wifi, comfortable seating, and a turtle pond.

  • How long does it take to get an oil change?

    Each car oil change in Rochester, MN that we do is full service. Full service means we will perform a courtesy check of your vehicle, change the oil and filter, add air to proper specifications on your tires, lubricate serviceable joints, and fill your windshield washer fluid. The courtesy check is a good visual look at the filters, fluids, lights, tires, suspension, and exhaust. This will catch many safety and maintenance issues if present. We like to have 60 to 75 minutes to do this work. If you have a time constraint you can ask to waive the inspection and focus only on the oil change.

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